Alpha eSIM
Help centre › Not connecting
Not connectingFixes for the most common problems, in the order to try them. · 8 articles
Fix it by device

Japan: set the APN

1 min read

Some plans for Japan need one setting typed in by hand.

1

Open the setting

Settings › Cellular › Alpha eSIM › Cellular Data Network.

2

Type the APN

In the APN field under Mobile Data, enter vmobile.jp.

3

Turn on roaming

Make sure Data Roaming is on for Alpha eSIM, then wait a minute.

Everywhere else, and on most Android phones, the APN is set automatically.
NEXT“eSIM cannot be added”
Did this help?

Other topics