Alpha eSIM
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Not connectingFixes for the most common problems, in the order to try them. · 8 articles
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Data is slow

2 min read

A few things slow mobile data down. Day passes slow down after the daily allowance; check My eSIMs first.

1

Try 4G

Alpha eSIM›Voice & Data›4G

In a busy area 4G is often steadier than a weak 5G signal.

Voice & Data on the Alpha eSIM line
Voice & Data
2

Turn off Low Data Mode

Alpha eSIM›Data Mode›Standard

Low Data Mode pauses background updates and can make some apps feel slow.

Data Mode on the Alpha eSIM line
Data Mode
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