“eSIM cannot be added”
2 min read
The download did not finish.
1
Strong Wi-Fi
Use a fast connection without a strict firewall, then try again once.
2
Update your phone
Install the latest iOS or Android version.
3
Unlocked phone
A phone locked to one carrier will refuse other eSIMs.
Do not keep retrying the same QR. If the second try fails, contact us with a screenshot.
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