Alpha eSIM
Help centre › Installing
InstallingGet your eSIM onto your phone, set it up, and keep it safe. · 6 articles

Install with a QR code

2 min read

Use this when you are on a computer: open the QR from your email on the screen and scan it with your phone. Stay on Wi-Fi while it installs.

1

Open Add eSIM

Settings›Cellular›Add eSIM

Scroll down to the end of your SIMs and tap Add eSIM. On some iPhones the menu is called Mobile Service.

Cellular settings with Add eSIM highlighted
Settings › Cellular
2

Choose Use QR Code

Set Up eSIM›Use QR Code

Point the camera at the QR code. Tap Continue and wait about a minute.

Set Up eSIM with Use QR Code highlighted
Set Up eSIM
3

Name it and pick your lines

Cellular Plan Label›Alpha eSIM

Label the new line Alpha eSIM so it is easy to find. Keep your home line for calls and texts.

Cellular Plan Label set to Alpha eSIM
Label the line
4

Turn on the line and Data Roaming

Alpha eSIM›Turn On This Line+Data Roaming

Both switches must be green. A travel eSIM always uses roaming, so without Data Roaming it cannot connect.

Roaming is free on Alpha eSIM. Leave Data Roaming off on your home line, so it cannot charge you.
Alpha eSIM line with Turn On This Line and Data Roaming switched on
Both switches on
Each QR works on one phone only. Do not scan it with a second phone.
NEXTInstall on Android
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